COVID-19 Updates and Resources

Your source of information from Change Healthcare ANZ regarding COVID-19

Podcast

Dispelling Myths About Capacity Management

Gone is the traditional understanding of capacity management. Terri Epler sits down with Duncan Campbell to take an insider look at how COVID-19 upends the healthcare industry’s historical view of capacity management. They dissect how COVID-19 unexpectedly impacted hospital capacity and examine why capacity management is critical for efficient operations during every level of patient demand.

Listen to the podcast on our global website

How We're Helping Providers

Managing Patient Volume

Providers are under enormous pressure to manage patient volume as a result of the flood of actual and suspected COVID-19 cases. We are providing emergency COVID-19 services that help providers scale to address rising patient volume, deploy a remote workforce, and engage patients whose elective procedures are impacted. These digital solutions and outsourced services can alleviate patient access challenges due to increased volume.

We are providing several one-time services for our customers at no charge during the COVID-19 pandemic:

  • Capacity Planner configuration to provide a Hospital Status dashboard that maps COVID-19 patients in real-time
  • Enterprise Visibility configuration to enable COVID-19 visual cues and attributes, with no downtime
Access more resources for Managing Patient Volume on our global website.

Clinical Outcomes, Workflow Efficiency, and Optimisation

Even under normal circumstances, providers must mobilise staff, anticipate workload requirements, manage productivity, and adjust staff in real-time on a shift-by-shift basis. This takes on added urgency as providers struggle to deal with the COVID-19 pandemic, manage the extraordinary patient volume, and ensure staff safety. And for laboratories that need to get new COVID-19 test codes to providers, the integration provided by Change Healthcare between 600+ labs and 100 leading EHRs is vital to their success. We are currently helping 125+ labs expedite getting new tests and codes to market, and that number is growing daily.

Access more resources for Clinical Outcomes, Workflow Efficiency, and Optimisation on our global website.

WANT TO LEARN MORE?

Get in touch with our team today to find out how we can help with capacity management during COVID-19